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MINISTRY OF INFORMATION AND COMMUNICATIONS

VIETNAM INTERNET NETWORK INFORMATION CENTER

SOCIALIST REPUBLIC OF VIETNAM

Independence - Freedom - Happiness

 

REGULATION ON REGISTRAR OF DOMAIN NAME DOT VN

 (Issued along with Decision No 25/QĐ-VNNIC dated March 5th 2007 by Director of Vietnam Internet Network Information Center)

CHAPTER I

GENERAL TERMS

Article 1: Objective

The rules in this Regulation are conditions, procedures and requirements relating to service of registering and using the domain names of dot VN through Registrars of Vietnam Internet Network Information Center, Which aims:

1.       To promote development of the domain name dot VN.

2.       To assure development and maintenance of effective operation of Registrars in compliance with policies of Vietnam Internet Network Information Center

Article 2: Applicability and scope of adjustment

This Regulation adjusts Registrar’s service of registering domain name.

Article 3: Interpretation of terms

In this Regulation, following words are understood as follows:

1.       Domain name dot VN: is the Country code top level domain name Vietnam managed by Vietnam Internet Network Information Center in accordance with legal documents on management and use of domain name dot VN and current Laws of The Socialist Republic of Vietnam.

2.       Registrar: is the organization that provides services of registering national domain name dot VN selected by Vietnam Internet Network Information Center.

3.       Registrant: is an organization or an individual that uses the domain name dot VN.

4.       “Criteria for accrediting Registrars”: are those for regulating conditions and procedures for appointing Registrars.

5.       “Criteria for assessing operation of Registrar”: are those for regulating methods of assessing Registrars’ operation.

6.       “Registrar’s criteria”: are included those for accrediting Registrars and assessing their operation.

7.       “Contract of Internet domain name dot VN development”: is contract between Vietnam Internet Network Information Center and Organizations accredited as Registrar, which regulates articles related with providing domain name dot VN in compliance with laws on management and use of domain name dot VN.

8.       Paying deposit”: is that Registrar pays a deposit into the account of VNNIC to guarantee that the domain name shall be activated immediately as specified in Article 4 of Decision No 27/2005/QĐ-BBCVT.

9.       “Transferring Registrar”: is that organizations or individuals that register domain names transfer the maintenance of the domain names from one Registrar to another in system of Registrars as specified in this Regulation.

10.   “Changing technical specifications”: is the change of current delegated server of domain names from one server services provider to another or changes of IP address that the domain name pointed to..

11.   “Chairing unit” is that taking main responsibility for holding, cooperating and implementing works to achieve best results, for summarizing and reporting results of works.

12.   “Assisting and cooperating unit” is that cooperating to implement works related to its functions and duties as required by chairing unit for carrying out the common tasks.

Article 4: Principles

1.       Vietnam Internet Network Information Center (hereinafter called VNNIC) shall treat equally and not interfere other business affairs except developing domain name dot VN of Registrars.

2.       Registrar shall bear responsibility for providing services for registering and maintaining the domain name dot VN, to ensure the operation of domain name dot VN in compliance with applicable laws and guidance of Vietnam Internet Network Information Center.

3.       Registrar shall not make any constraint to organizations, individuals who register and use domain name dot VN.

4.       Registrars are not allowed to register for speculating domain names of dot VN, or denied legal registration request Registrants in any way in order to appropriating their idea of domain name.

 

CHAPTER II

REGISTRAR OF DOMAIN NAME DOT VN

Article 5: Criteria for accrediting Registrar.

The organizations who can meet following requirements shall be considered to be accredited as Registrar by Vietnam Internet Network Information Center.:

1. Legal competence:

  1. To have legal person operating in fields of Internet, Information technology, and telecommunication.
  2. To abide with laws in doing business (not to do businesses that are banned by law, not to carry out actions that oppose to the State of The Socialist Republic of Vietnam, security, economy, social order and safety or violate Vietnam’s habits and customs).

2. Technical competence:

a.       To have competence in infrastructure to execute connections to network of  VNNIC.

b.       To have security technologies and solutions that can work stably and with continuous backup.

c.       To have capability of managing and using DNS server, to have technical staff that can meet requirements of supporting DSN declaration to ensure safe and continuous operation of domain names they manage.

d.       To have capability of managing domain names data, backup and recovery of data as requirements of VNNIC.

e.       To have capability of upgrading service network as required by VNNIC.

3. Bussiness competence:

  1. To have at least 2 years of working experiences in providing value-added services on the Internet (Web, mail, hosting, domain, etc.)
  2. To have feasible plan of developing domain name dot VN including:

-          Service of deploying and developing the domain name dot VN;

-          Markets for deploying, distribution system;

-          Plan of promoting, deploying, long-term and stable capability of providing services.

-          Internal deploying process; commitment form of agreement on service when providing to customers.

-          Commitment and analysis of the expected number of domain name dot VN.

-          Fund for developing the domain name dot VN.

-          Business staff which can deploy service of domain name dot VN.

  1. To have distribution system of value-added services in the country or in foreign countries.
  2. To have minimum legal capital of 500 million dongs.

The assessment is implemented as stated in Appendix 1 of this Regulation.

Article 6: Criteria for assessing operation of Registrars

1.       Criteria applied in assessing Registrar’s domain name development.

Assessment of operation of Registrar is carried out once per 6 months and for those whose contract of Internet domain name dot VN development is still valid; Criteria for assessing include:

  1. Criteria for assessing operational work between VNNIC and Registrar.
  2. Criteria for assessing the process of deploying service of domain names of Registrar.
  3. Criteria for assessing operation in service market of Registrar.
  4. Criteria for assessing effectiveness in developing domain names of Registrar.
  5. Criteria for assessing degree of bleach of Registrar in developing domain names.

2.       Content, method and objectives of assessment

  1. Content of assessment: as in Appendix 2 of this Regulation.
  2. Method of assessment: Marking method with scale of 100.
  3. Objectives of assessment:

-         For Registrars who gain less than 55 points:

+ To re-consider competence as a Registrar of domain name dot VN.

+ To require analyzing successive contents of developing domain name dot VN.

+ To require committing on the number of domain names that can be developed.

-         For Registrars who gain from 75 to 100 points: To carry out preferential policies of supporting developing domain name dot VN, considering:

+ increases in commission rate of developing and maintaining domain names.

+ bonuses

+ other preference.

Article 7. Application document of Registrar

     Application document of Registrar is included:

1.        Application letter of Registrar which has been signed and sealed by legal representative of the organization wanting to register. The application must include:

a. Name of the organization that wants to register.

b. Address of head quarter of the organization.

c. Businesses;

           d. Commitment to meet Criteria of Registrar as regulations of Article 5 of this Regulation;

           e. Commitment to abide with applicable regulations of laws on management and use of the domain name dot VN;

2.        Notified copy of Business Registration Certificate or Decision of establishment.

3.        Business project of developing the domain name dot VN (along with all dossiers to prove relevant competence as requirements of accrediting Registrars.).

Article 8: Process of Registration

1.       Any organization that can meet requirements in Article 5 of this Regulation and has a  desire to become a Registrar shall prepare and submit sufficient dossiers as stated in Article 7 of this Regulation to Vietnam Internet Network Information Center, and has take all liability for accuracy and truthfulness of the information in the dossier.

2.       In case that the information in the dossier is unclear or insufficient, Vietnam Internet Network Information Center shall inform once in written to ask the organization to supplement documents to prove Registrar’s competence to meet the requirements.

3.       Within 10 working days after receiving, Vietnam Internet Network Infornation Center shall review their documents and announce to accept or reject the documents in written. If rejecting, VNNIC shall state the reasons.

4.       If the application documents of the organization is accepted, within 10 working days since the announcement of accepting is made, VNNIC shall inspect in site or interview through the telephone or via other means of communication (in special case) to test human force and infrastructure capability.

5.       Within 5 working days after inspecting in site or interviewing through the telephone, VNNIC shall make final announcement in written. If rejecting, VNNIC shall state the reasons.

6.       If accepting the Registrar, VNNIC shall send four originals of Contract of accrediting Registrar to the organization within 5 successive working days. The organization signs on the contracts and sends them back to VNNIC. After VNNIC has signed the contracts, the organization shall be accredited as official Registrar of domain name dot VN of VNNIC and is allowed to provide service of registering the domain name dot VN.

 

CHAPTER III

RIGHTS AND OBLIGATIONS OF VNNIC

Article 9: Rights

1.       To manage, supervise, promote and support the use of domain name dot VN.

2.       To select and sign Contract of Internet domain name dot VN development with legal person depending on the demand and balance in developing Registrar system.

3.       To examine and supervise providing services of Registrar and ask Registrar to abide with applicable policies and regulations on the domain name dot VN in the effective term of the contract.

4.       To keep and protect domain names related to organizations of the Party, governmental organizations and domain names serving the national management of Internet resources as regulations of current laws.

5.       To ask Register to carry out procedures, regulations and process of registering domain names, to disseminating relevant regulations of the State to Registrants of the domain name dot VN.

6.       To temporarily stop accepting registration request (to lock online registering accounts of Registrars) if Registrars fail to follow procedures of operational work related to domain names (for example they do not provide sufficient registration documents, or the registration documents do not comply with the regulated form, etc.) or if Registrar fail to show technical competence.

7.       To suspend and withdraw the domain name dot VN under following circumstances:

a.       To withdraw domain names that exceed the valid period while the fees have not been paid yet for any reason.

b.       To withdraw domain names that violate names of organizations of Party and the State as regulations of Law on Information Technology, or that violate national customs, culture and security.

c.       To suspend or withdraw domain names as required by governmental competent authorities

8.        To ask Registrars to terminate the Contract of Internet domain name dot VN development if:

a.       Registrars violate current regulations on management and use of domain names, and are penalized by Governmental authorities, or if they use their rights to purchase, sell, speculate or appropriate in domain names of dot VN.

b.       Registrars fail to show competence of operating in 02 continuous terms of assessing operation of Registrar (gaining less than 55 points) or breach the operational work of domain names of dot VN for many times.

 

Article 10: Obligations.

1.       To direct Registrar:

a.     Basic knowledge and practice to introduce services of registering domain names to Registrars.

b.     Legislative documents and rules relating to registration, management and use of domain name dot VN.

c.     Operating process between VNNIC and Registrar regulated in Chapter V of this regulation is announced on the website of VNNIC: http://www.vnnic.vn.

d.     To verify, allocate, settle complaints relating to registration and maintenance of domain names for Registrants through Registrar.

e.     To pay deposit into account of VNNIC. 

2.       To provide technical solutions to connecting to communication port of VNNIC to carry out operational work of online registration.

3.       To announce and support Registrars in solving problems relating to provision of domain name dot VN.

4.       To enter domain names dot VN that Registrars register through the internet into the Whois database; to deduct expenses and announce the allocation within 2 working hours in case the domain names are entered in the official working hours, and within the first 2 hours of the successive working days for the domain names that are entered out of the official working hours, in off-days or in holidays.

5.       To withdraw and announce the reasons of withdrawing to Registrar domain names that breach the regulations

6.       To accept and solve valid requests of Registrar taken through the Internet in maintaining and changing information, returning domain names, transferring domain names Registrars.

7.       Not to directly carry out operational works relating to domain names, such as collecting fees for maintaining and changing information, etc. of domain names that are developed and maintained by Registrars.

8.       To pay commission for Registrars base on the number of domain names that are developed and maintained.

9.       To announce immediately in written to Registrars when there are changes of fees, charges and policies to Registrar, policies of domain names which can have negative effects on contract implementation. In case of such changes, VNNIC shall adjust commission rate through negotiations with Registrar on the principles of compliance with applicable regulations when he deems necessary.

 

CHAPTER IV

RIGHTS AND OBLIGATIONS OF REGISTRAR

Article 11: Rights

1.       To get commission base on the number of domain names that are developed, maintained and changed the technical specification legally.

2.       To be connected to communication port system of VNNIC to carry out operational works related the domain name dot VN.

3.       To join training courses of Internet resources, regulations on management of domain names and procedures of registering domain names provided by VNNIC.

4.       To be entitled to join community activities held by VNNIC.

5.       To ask VNNIC to provide basic information and requirements relating to providing services.

6.       To be entitled to use name and logo of VNNIC on the signs and means of advertising and marketing of Registrar.

7.       To be entitled to develop new value-added services relating to the domain name dot VN that is deployed by VNNIC.

Article 12: Obligations

1.       To abide all the regulations of the State on the Internet, the national Internet resources.

2.       To assure criteria of Registrars during providing services.

3.       To pay deposit into the account of VNNIC. During the process of supplying services, this deposit shall be deducted to a limit which is not less than the fee for registering an available domain name for the first year. In case the deposit has reached the limit, the online registration account of Registrars shall be locked automatically.

4.       To configure the domain name server to meet the management demands of VNNIC.

5.       To ensure the safety, confidentiality for the system of domain name server that is under the management of Registrars.

6.     To establish technical conditions for the connection with the communication ports of VNNIC to carry out operational works related with the domain name dot VN.

7.       To conform the regulations of carrying out operational work issued by VNNIC and submit to VNNIC all documents that are related with registration of domain name dot VN of the Registrants when required.

8.       To use systems and access accounts for connection to VNNIC with proper purposes, without any negative effects on the safety and security, capacity of the system of   VNNIC.

9.       To have no rights of using the name of VNNIC to carry out any actions that have negative effects on the reputation VNNIC or that violate the regulations of the State on the domain name dot VN, and to take all liability for the maintenance, operation of the domain name dot VN for the Registrars.

10.   Take responsibility of receiving and assessing the accuracy, legality of documents of  registrants, maintenance, changes in information, changes in Registrars and usage of online registering tools of VNNIC to update the registration, changes of Registrant’s information among Registrars in the regulated time in the process of operational work between VNNIC and Registrars, and such information shall be kept during the existence of the domain name.

11.   To take all responsibility of settling administrative complaints of Registrants in relation with registering and maintaining services of domain names of Registrars.

12.    To pay all expenses and take all responsibility for faults caused by Registrars for Registrants which lead to the losses, withdrawal, suspension of the domain names, which is included but not limited to failing to pay the expenses of domain names maintenance to VNNIC in time, asking VNNIC to suspense, withdraw or update registration information that are not relevant with the legal requirements of Registrants.

13.   To receive requirements of changing the domain names of the Registrants and updating such changes in the database then to announce to VNNIC including the Configuration of the server DNS so that VNNIC could access the data of zone transfer of the domain name dot VN that are stated in the server DNS of Registrar.

14.   To complete and keep the original documents relating the work of registering and changing domain name Registrars that are living and working in Vietnam, to update on time changed information (if necessary) for VNNIC and such documents are handed over to VNNIC as required.

15.   Take all responsibility of disseminating, updating the updated information on the regulations, policies on the Internet resources (that are announced by VNNIC to Registrars) to Registrants under the management and maintenance of Registrar.

16.   To carry out in time all works regulated in the process of operation between VNNIC and Registrars, to be under inspection and control of VNNIC relating with the standards and duties of Registrar.

17.   To participate fully shift transferred meetings and professional meetings required by VNNIC.

 

CHAPTER V

PROCESS OF OPERATIONAL WORK OF THE DOMAIN NAME DOT VN

Article 13: Registration, changes of information, return of domain name

1.       Registration procedures: Party B guide the registrant to fully fill in the application form and submit registration dossier as follows:

a)       For Vietnamese and foreign agencies and organizations operating lawfully in Vietnam, such a dossier comprises of a registration form provided by VNNIC and to be signed and sealed by its legal representative.

b)       For Vietnamese individuals and foreigners living and working in Vietnam, such a dossier comprises of:

-          A declaration for domain name registration, signed by the registrant, made according to the form set by VNNIC.

-          The copy of identity card or household registration book, for a Vietnamese individual; the passport and permanent residence card or temporary residence certificate or card issued by a competent State agency and is still in valid period, for a foreigner.

c)       For foreign people and organizations, who are not living and working in Vietnam: Registrar shall complete documents of registration on behalf of Registrants and bear responsibility for the truthfulness and accuracy of information provided to VNNIC.

2. Procedures of changing contact details and technical specifications of domain names:

a.       For foreign people and organizations, who are not living and working in Vietnam: Registrars shall direct Registrants to register changing and saving documents of changes to contact details and technical specifications, update changed information and submit enough fees for changing technical specifications to VNNIC. VNNIC shall update the information after receiving legal requests from Registrar.

b.       For Vietnamese organizations and foreign organizations which are legally operating in Vietnam, Vietnamese individuals and foreigners who are living and working in Vietnam, Registrar shall ask Registrants to complete the documents and collect fees for changes of technical specifications. Registrar shall verify the documents and update information and fees for changes as regulated to VNNIC. The documents include:

-         For organizations: Application form with signature and seal of competent person.

-         For individuals: application form in regulated sample, which is signed by Registrant himself, copy of Personal documents of the register himself.

3. Procedures of returning domain names:

a.       For foreign people and organizations that are not living and working in VIetnam: Registrar shall be responsible for the verification of the Registrants and domain names that are returned, and then on behalf of the Registrants send official document to VNNIC for returning domain names. VNNIC shall withdraw the domain name base on the official document of request of Registrar.

b.       For domestic individuals and organizations, foreign people and organization that are living and working legally in Vietnam: Registrar shall direct them to complete application document for returning domain names with signature of competent person (for companies or organizations) or copy of Personal Identity (for individuals) submitted to Registrar. Registrar shall collect the requests and then send them in written form to VNNIC along with Application for returning domain names of Registrants; VNNIC shall examine and withdraw the domain name on the system as requirements of Registrar.

c.       Or not to continue paying fees for maintenance of the domain name.

Article 14: Accept and submit a domain name registration dossier

1.       Accepting registration documents from Registrar.

a.       Registrar shall accept documents of Registrants and send Application of registration to VNNIC through the Internet both in and out of official working hours. After that, the domain name shall be updated immediately into list of registered domain names.

b.       Acceptance of application documents of domain names that have been withdrew shall commerce since the time the domain name to be deleted from the database of VNNIC. The time of withdrawal of overdue domain names is regulated by VNNIC relevant to specific stages and is announced on the website. Registrar shall be informed in advance in case of any change.

2.       Acceptance of domain name information and technical specifications from Registrar  

a.       For requests of changing technical specifications: after accepting requests of changing technical specifications and deducting fees from Registrar, VNNIC shall update any change on the system within 24 hours since the time of receiving requests.

b.       For requests of changing contact details, fax, telephone, email, etc. of Registrants: after receiving requests of Registrants, Registrar shall update the information in their database, and at the same time send the information to VNNIC (in case that Registrants are individuals and organizations who are living and working in Vietnam).

3.       Submission of documents: Registrar shall submit original documents of Registrants who are living and working in Vietnam to VNNIC as specified by VNNIC.

 

Article 15: Collecting fees and charges.

1.       Registrar manages the payment of Registrants, informs Registrants of paying fees one month prior to the due time of the domain name, and is the only address for payment of VNNIC for domain names that are registered and maintained through the Registrar.

2.     Fees and charges for operational work with fee deduction for domain name dot VN sent by Registrar to VNNIC through the internet shall not be returned under any circumstance.
 

CHAPTER VI

COMMISSION AND PAYMENT

Article 16: Commission:

1.     Commission paid to Registrar is agreed in Contract of Internet domain name dot VN development and is adjusted to fit with each stage and the number of domain names developed.

2.     Base for calculating commission:

a.       Commission rate (VAT included)

b.       Registration fees

c.       Renewal fees

d.       Fees for changing technical specifications.

3.     Receipt of payment:

a.       VNNIC shall issue only receipt of total payment for all domain names developed, maintained and changed technical specifications through Registrar after cross-check between VNNIC and Registrar.

b.       Commission shall only be paid after the Registrar and VNNIC have performed cross-check with confirmation from the two parties and VNNIC has received legal financial invoices.

c.       From Registrar.

Article 17: Confirmation of commission payment:

1.       In the last week of the payment term, Registrar shall summarize and send list of domain names that are developed, maintained and changed the technical specifications during the term to VNNIC for cross-check. Results of cross-check shall be completed before the 5th day of the successive month. Term of payment shall be agreed by the parties as 3 months, 6 months or 12 months.

2.       Within first 10 working days after the limit of payment, VNNIC and Registrar shall compare and verify commission.

3.       Within the next 10 working days, commission shall be paid.
 

CHAPTER VII

CHANGING DOMAIN NAME REGISTRAR

Article 18. Principles

1.       Only domain name Registrants can change Registrars.

2.       Registrar has no rights to prevent requests of changing Registrar of Registrants without any due reason.

3.       Registrar shall show agreement in written with Registrants when accepting requests of changing Registrar of Registrants.

4.        It is not allowed to change Registrar for following domain names:

a.       Domain names that are under dispute, bleaches or in the process of settlement of dispute or bleaches.

b.       Domain names that are being suspended.

c.       Domain names that are changed without agreement of old Registrar.         

Article 19. Process of changing Registrar

1.       When accepting requests of changing Registrar of Registrants, Registrar shall hand in application form of changing Registrar with agreement of old Registrar to VNNIC along with details of changing domain name.

2.        After receiving legal application form of changing Registrar and details of changing domain name, VNNIC shall update the amended information for the domain name. The new Registrar shall do all subsequent tasks of fees and charges of changing and maintaining.

Article 20. Changing Registrar due to termination of the Contract

1.      In case of termination of contract of developing and maintaining the domain name dot VN, within 30 days prior to the time of contract termination, Registrar shall be responsible for:

a.       Informing to all Registrants of domain name dot VN whose maintenance is done through them that Registrar shall terminate contract with VNNIC and ask Registrants to select and change to a new Registrar for maintaining the domain name, or the domain name shall be automatically closed when due.

-         If Registrants want to change to a new Registrar for maintenance, Registrar who terminates the Contract shall support and direct them to change to a new Registrar as regulated in Article 19 of this Regulation.

-         If Registrants do not change Registrar, Registrar who terminates the Contract shall inform them of termination of the domain name when due.

-         All announcement of Registrar to each Registrant shall be submitted to VNNIC.

b.       Registrar shall be responsible for checking and solving all problems related to the domain name dot VN they manage until the domain names are changed to another Registrar for maintenance or the domain name has come due.

2.       If Registrar do not carry out all above-mentioned responsibilities within 30 days after termination of contract of domain name dot VN development, the rest of deposits and commission of Registrar to the time of termination shall be held for maintaining the domain name and settling derived problems to Registrants.

 

CHAPTER VIII

REGULATIONS ON ORGANIZATION AND COOPERATION OF FUNCTIONAL UNITS OF VNNIC FOR OPERATION OF REGISTRARS

Article 21: Principles of work assignment among units belonging to VNNIC in deploying operation of Registrars

1.       Economic and statistic department (KTTK):

a.       To manage and lead the development of Registrar system, development policies, plans and solutions to deploy, etc.

b.       To lead the verification of new Registrars, assess operation of Registrars.

c.       To lead and cooperate with functional units to organize the implementation of training activities, disseminating development policies, new plans and processes to Registrars.

d.       To lead in shift transferring among Registrars.

e.       To announce and hold meetings to disseminating mass professional deployment on the whole Registrar system.

f.         To lead in settling issues of legality, responsibilities and duties in contract of  domain name dot VN development.

g.       To support functional units of VNNIC in cooperating with Registrars.

2.       Department of internet resources management (QLTN).

a.       To lead in building, managing and carrying out operational work in allocating and maintaining the domain name dot VN, registering domain name, activating and updating domain name database, changing contact details, changing technical specifications, changing Registrars, submitting original documents between VNNIC and Registrars.

b.       To manage and support Registrars in using account for registering domain name online.

c.       To lead in settling feedbacks, problems in operational work related with registering and managing the domain name dot VN.

d.       To lead in disseminating professional process of registering and managing domain names to dot VN Registrars.

e.       To cooperate in assessing technical competence in verification of new Registrars.

f.         To support functional units of VNNIC in cooperating with Registrars.

3.       Financial and accounting department (KTTC).

a.       To lead in building, managing and implementing operational works: the process of paying deposit, cross-check and payment of commission.

b.       To settle feedbacks, problems in operational works relating to paying deposit, cross-check of fees and financial receipts.

c.       To lead in disseminating professional process of fees, payment, management of payment to domain name dot VN Registrars.

d.       To support functional units of VNNIC in cooperating with Registrars.

4.       Administrative technical department (KTĐH).

a.       To settle issues of infrastructure, deployment of new technology in operation of Registrars.

b.       To lead in guidance and technical support to Registrars in issues related with the domain name dot VN.

c.       To lead in assessing technical competence in verification of new Registrars and in assessing technical standards of available Registrars.

d.       To support functional units of VNNIC in cooperating with Registrars.

5.       Applied informatics Department (THUD).

a.       To support Registrars in connecting to communication port of VNNIC to carry out operational work relating to the domain name dot VN.

b.       To direct and support technically Registrars in issues of registering to change the doomain name of dot VN online.

c.       To cooperate in assessing technical competence in verification of new Registrars.

d.       To support functional units of VNNIC in cooperating with Registrars.

6.       Stations DNS2, DNS3:

a.       To cooperate with professional management departments according to their functions to hold and carry out contents of operation of Registrars in management areas.

b.       To reflect truthfully and timely feedbacks of Registrars, organizations and communities relating to developing and maintaining the domain name dot VN to functional departments.

c.       To support functional units of VNNIC in cooperating with Registrars.

Article 22: Verification of Registrars.

1.       To establish registrar verification team.

a.       Verification team is established base on criteria for accrediting Registrars in Article 5 to verify application documents of Registrars. The verification team include specialists in economy, legality and technique representing for Economic and statistic department, Department of  internet resources management, administrative technical department, applied informatics department (Stations DNS2, DNS3 for organizations operating in the South, the Central and the Central Highland who desire to become Registrars.).

b.       Registrar verification team has following responsibilities:

-    Receiving, managing and verifying application documents of Registrars.

-    Assessing and summarizing documents of Registrar verification and send Registrar verification results to financial and accounting department to carry out successive procedures as stated in Article 8 of this Regulation.

2.       Verification of application documents.

a.     Verification of documents:

After Registrar’s documents have been sent to verification team, relevant units in verification team shall be responsible for verifying contents as follows:

-          Financial and accounting Department lead and cooperate with units to verify the whole economic, financial and legal contents of the documents.

-          Administrtive department shall cooperate with Department of internet resources management and applied informatics department to verify technical and technological contents.

Total time for completion is 10 working days counting from the date of receiving documents; the responsible units in verification team shall send the results to economic and statistic department; VNNIC shall make announcement in written to registering organizations base on the results by verification team whether their documents are accepted in terms of materials. If the documents are accepted, verification team shall implement the in site practical competence verification at the registering organizations.

b.     Verification of practical competence.

If the document of applying organizations is accepted, verification team shall verify competence of technical human resources and infrastructure investigation at the organization (or interview directly at VNNIC or through the telephone) within 10 days.

c.     Accreditation of Registrar.

In case the organization can ensure all contents of practical investigation by verification team, the economic and statistic department shall submit to Leaders of the Center to issue agreement document to accredit the organization as a Registrar.

3.       Professions traning for new Registrars.

After 7 working days since the date of signing contract, VNNIC shall train the organiztion that is officially accredited as a new Registrar the relevant professions in registration and allocation of domain names.

Article 23: Assessment of operation of Registrars.

1.       At the end of June and December of every year, VNNIC shall send announcement in written to ask Registrars to assess the development according to criteria for assessing operation of Registrars and plans for the next 6 months, and send report to VNNIC.

2.       The economic and statistical department shall lead in summarizing the reports on operation of Registrar, and give solutions to development of domain names through system of Registrars.

3.       Deparment of internet resources management, financial and accounting department, Administrtive department, applied infomatics department, Stations DNS2 and DNS3 shall be responsible for supporting and cooperrating with Economic and statistical department in assessing and sumarizing reports on operation of Registrar system.

Article 24: Shift transferring and professional meetings with Registrars.

1.       The economic and statistical department lead in shift transferring and professional meetings with Registrars once a quarter (except for sudden cases) in the first week of successive quarter.

2.       Contents

a.     Preparing contents:

-          In the second week of the last month in Quarter I, Economic and statistical department shall cooperate with functional units to agree on the contents of shift transferring with Registrars.

-          Base on the contents of shift transfrring, departments and stations in the Center shall prepare contents and send to economic and statistical department for summarizing and unifying in the successive week..

b.    Sending announcement to Registrars.

-          After the contents of shift transferring have been agreed on, VNNIC shall send announcement of shift transferring (with contents of shift transferring attached) to Registrars and determine the list of Registrars participating in.

c.     Shift transferring.

-          Departments, stations in the Center shall actively arrange personnel to carry out shift transferring inaccordance with the agreed contents.

-          Shift transferring in the South and the Central Region shall be leaded by Stations DNS2 and DNS3 with participation of relevant functional departments through communication system.

d.     Summarizing

-          Summarization of the transferring shall be announced to Registrars and be  the base for settling existing issues and serve the successive professional cooperation.

 

CHAPTER IX

CONDITIONS OF IMPLEMENTATION

Article 25: Implementaion.

1.       Functional departments and stations under Vietnam Internet Network Information Center and Registrar shall be responsible for implementing this Regulation.

2.       During implementation, Registrars shall report all issues that are derived out of the contents of the Regulation to Economic and statistical department – VNNIC for relevant amendments and supplementations.

 

DIRECTOR

 

  

                                                                                          Nguyen Le Thuy

 

APPENDIX 1

CRITERIA FOR ACCREDITING

DOMAIN NAME DOT VN REGISTRARS

(Issued along with Decision No 25/QĐ-VNNIC dated  March 5th 2007 by Director of Vietnam Internet Network Inormation Center)

1. Juridical competence:

SN

Content

Requirements

1

To have legal person operating in fields of Internet, Information Technology and telecommunication:

-    Business License or Decision of establishment

-    Correct businesses.

 

 

To ensure legality

 

2

To do business in compliance with laws

 

SN

Content

Requirements

1

-    To present detailed available network infrastructure of the unit, connection solutions to VNNIC to meet requirements of using programs of management and registration of domain names and exchanging database of domain names and registrants, declaration of domain name activation.

- To describe available infrastructure

- To show full competence to carry out connections to network of VNNIC when deploying in practice (to show knowledge of network technology)

2

To present security solutions and technologies that are proposed to be use when connecting to network of VNNIC. 

- The presented solutions must be feasible to show the ability in settling actively issued derived in connecting to VNNIC network in the future.

3

To present available DSN system at the unit or methods to construct a DSN server system, types of DSN records and methods of configuring to establish a DSN system that can assure the requirements of security.

 

- To show knowledge and capability of management of DNS and of self-establishing its own DNS system.

- To present ways of configurating the server to transfer the data of zone transfer of the domain name dot VN to domain name server system of VNNIC and other ways of configurating as requirements of VNNIC

4

To state clearly the number and list of technicians working (full time) at the unit who will work in registration, support and declaration of domain names, along with their CVs which state clearly their experiences in special works in field of Internet Network and DSN, with copy of certificates (if any).

- To show that it has sufficient technical staff which is ready to meet requirements of supporting about the declaration of DNS for customers (minimum 02 experienced officials who know to declare DNS and are capable of administering the DNS server)

2. Technical competence

1.  Business competence: (Requirements: minimum 70/100)

SN

Content

Scale

1

To have at least 2 years of working experiences *

Maximum 5 points; less than 3 years: to be deducted 2 points;

2

To have feasible solutions to developing service of registering the domain name dot VN

(Services to deploy; market to deploy; promoting and deploying plan; services deploying officials; estimated number of domain names of dot VN developed)

Maximum 30 points; if it does not have: not to be considered to select.

 

3

To be providing value-added services on the Internet (Web, mail, hosting…)*

15 points; if it does not have: not to be considered to select

4

To have circulating capital of >=500 million Vnd

5 points, less than 500 million dongs: not mark

5

To have distribution network in: Hanoi, Da Nang, HCMC and other regions (Hai Phong, Quang Ninh, Hue, Khanh Hoa, Can Tho, Binh Duong, Dong Nai)

Hanoi: to be granted 3 points

Da Nang: to be granted  2 points

HCMC to be granted 3 points

01 place more in the remaining regions: to be granted 1 point

6

To have distribution network in foreign countries.

If it has: to be granted 5 points; otherwise: not mark

7

To have received an award for an Internet product or service.

To have one award: to be granted 3 points; 2 or more awards: 2 points;  no award: not mark

8

To be participating network of providing domain names (gTLD or ccTLD that is different from dot VN)

One type of domain name: to be granted 5 points; Both types: to be granted 10 points;

9

To have dealing points in urban zones, which is convenient for Registrants to register

To have one dealing point: 5 points, 02 or more dealing points: to be granted 10 points; if it does not has: not mark

 

Total

 

Note: Criteria with (*) are compulsory requirements for any case; Document shall be shut out if it lacks one of these requirements and its owner shall not be accepted as Registrar.

APPENDIX 2

CRITERIA FOR ASSESSING OPERATION OF THE DOMAIN NAME DOT VN REGISTRAR

(Issued along with Decision No 25/QĐ-VNNIC dated March 3rd 3007 by Director of Vietnam Internet Network Information Center)

Sn

Content

Evaluation

I

Criteria for assessing process of operating between VNNIC and Registrars

 

1

Settling dispute of domain names

Follow the process: to be granted 2 points; otherwise: zero.

2

Suspending and withdrawing domain names

Follow the process: to be granted 2 points; otherwise: zero.

3

Process of regular report and cross-check

Follow the process: to be granted 4 points; otherwise: zero.

4

Process of changing Registrars

Follow the process: to be granted 4 points; otherwise: zero.

5

Storage of date and updates of information

Follow the process: to be granted 4 points;  otherwise: zero

6

Handing over original documents

Follow the process: to be granted 4 points; otherwise: zero.

II

Criteria for assessing process of operational work between Registrars and customers

 

1

Domain names registration

- Application form of registration as the samples.

- Contract of providing service of domain name registration

- Authorization letter (if necessary)

Follow the process, sufficient procedures: to be granted 5 points; otherwise: zero.

2

Changing information, returning domain names

- Statement of changing or returning domain names

- Request with confirmation by Registrants.

- Copy of personal documents (for individual Registrants)

- Authorization letter (if necessary)

Follow the process, sufficient procedures: to be granted 5 points; otherwise: zero.

3

Process of updating and storing information

- Changed information must be updated into Registrar’s database and sent to VNNIC

Follow the process, sufficient procedures: to be granted 5 points; otherwise: zero.

4

Process of transferring among Registrars

- Statement of changing domain names

- Statement of changing Registrar with agreement of the old and new Registrars

Follow the process, sufficient procedures: to be granted 5 points; otherwise: zero.

5

Suspending domain names

Follow the process, sufficient procedures: to be granted 3 points; otherwise: zero.

6

Withdrawing domain names

Follow the process, sufficient procedures: to be granted 3 points; otherwise: zero.

7

Customer caring and supporting

If available: to be granted 4 points; otherwise: zero

III

Criteria for assessing operation of developing domain names of Registrars.

 

1

Expansion of distribution channels:

- According to operating area.

- According to the number of resellers.

If available: to be granted 5 points; lack or insufficiency in content: zero (in case there is, evidence must be given)

2

Service Websites relating to operating domain names:

- To be able to search the domain name dot VN in Whois

- To have regulations and forms directing registration of domain names through Registrars

- To have VNNIC logo Link to website of VNNIC

If available: to be granted 5 points; lack or insufficiency in content: zero (in case there is, evidence must be given)

3

Deploying service related with the domain name:

- To have new deploying services supplementing to service of domain name business;

- To diversify services of domain names.

If available: to be granted 2 points; lack or insufficiency in content: zero (in case there is, evidence must be given)

4

Promoting and developing the market

- To participate fairs and exhibition to proliferate and train about the domain name dot VN

- To proliferate in newspaper and on the internet.

- To advertise on television

- Promotion programs for services of domain name dot VN

Each form of advertisement available: to be granted 2 points, maximum 8 points; otherwise: zero (in case there is, evidence must be given)

IV

Criteria for assessing effectiveness of developing the domain name

 

1

Average rate of development of domain names in 6 months

>150% : to be granted 10 points;

>140% : to be granted 8 points;

>130% : to be granted 6 points;

>120% : to be granted 4 points;

>100% : to be granted 2 points

2

Average rate of maintaining domain names in 6 months

>150% : to be granted 10 points;

>140% : to be granted 8 points;

>130% : to be granted 6 points;

>120% : to be granted 4 points;

>100% : to be granted 2 points

3

Ratio of the number of Registrar’s domain name over the total number of domain names developed through Registrar system

>25% : to be granted 10 points,

>15% : to be granted 8 points;

>10% : to be granted 6 points;

>5% : to be granted 5 points; 

>3% : to be granted 4 points;

>1% : to be granted 3 points;

>0% : to be granted 2 points;

V

Criteria for subtracting points for subsciber’s bleaches in operational work of domain names.

 

1

Contents of information in the application form of registration, statement of changing domain names handled by the Registrar are misleading, inaccurate

From 1-3 sheets: to be deducted 2 points

From 3-5 sheets: to be deducted 5 points

Trên 5 sheets: to be deducted 10 points

2

The number of Registrant’s complaints in written due to faults of Registrar during providing domain name services, or for Registrar denies providing domain name dot VN services without due reasons.

From 1-3 times: to be deducted 5 points

From 3-5 times: to be deducted 10 points

Above 5 times: to be deducted 15 points

3

Registrar fails to pay fees for maintaining, or fails to pay fees in time to VNNIC after having collected money from customers, which leads to customer’s complaints that the domain name has been suspensed, withdrawed, or registered by another Registrant.

From 1-3 times: to be deducted 5 points

From 3-5 times: to be deducted 10 points

Above 5 times: to be deducted  15 points

 

 

 

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