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REGULATION ON REGISTRAR OF DOMAIN NAME DOT VN
(Issued
along with Decision No 25/QĐ-VNNIC dated March 5th 2007 by
Director of Vietnam Internet Network Information Center)
CHAPTER I
GENERAL TERMS
Article 1:
Objective
The rules in this Regulation are conditions, procedures and
requirements relating to service of registering and using the domain
names of dot VN through Registrars of Vietnam Internet Network
Information Center, Which aims:
1. To
promote development of the domain name dot VN.
2. To
assure development and maintenance of effective operation of Registrars
in compliance with policies of Vietnam Internet Network Information
Center
Article 2:
Applicability and scope of adjustment
This Regulation adjusts Registrar’s service of registering domain name.
Article 3:
Interpretation of terms
In this Regulation, following words are understood as follows:
1.
Domain name dot VN: is the Country code top level domain name Vietnam
managed by Vietnam Internet Network Information Center in accordance
with legal documents on management and use of domain name dot VN and
current Laws of The Socialist Republic of Vietnam.
2.
Registrar: is the organization that provides services of registering
national domain name dot VN selected by Vietnam Internet Network
Information Center.
3.
Registrant: is an organization or an individual that uses the domain
name dot VN.
4.
“Criteria for accrediting Registrars”: are those for regulating
conditions and procedures for appointing Registrars.
5.
“Criteria for assessing operation of Registrar”: are those for
regulating methods of assessing Registrars’ operation.
6.
“Registrar’s criteria”: are included those for accrediting Registrars
and assessing their operation.
7.
“Contract of Internet domain name dot VN development”: is
contract between Vietnam Internet Network Information Center and
Organizations accredited as Registrar, which regulates articles related
with providing domain name dot VN in compliance with laws on management
and use of domain name dot VN.
8.
“Paying
deposit”: is that Registrar pays a deposit into the account of VNNIC to
guarantee that the domain name shall be activated immediately as
specified in Article 4 of Decision No 27/2005/QĐ-BBCVT.
9.
“Transferring Registrar”: is that organizations or individuals that
register domain names transfer the maintenance of the domain names from
one Registrar to another in system of Registrars as specified in this
Regulation.
10.
“Changing technical specifications”: is the change of current delegated
server of domain names from one server services provider to another or
changes of IP address that the domain name pointed to..
11.
“Chairing unit” is that taking main responsibility for holding,
cooperating and implementing works to achieve best results, for
summarizing and reporting results of works.
12.
“Assisting and cooperating unit” is that cooperating to implement works
related to its functions and duties as required by chairing unit for
carrying out the common tasks.
Article 4:
Principles
1.
Vietnam Internet Network Information Center (hereinafter called VNNIC)
shall treat equally and not interfere other business affairs except
developing domain name dot VN of Registrars.
2.
Registrar shall bear responsibility for providing services for
registering and maintaining the domain name dot VN, to ensure the
operation of domain name dot VN in compliance with applicable laws and
guidance of Vietnam Internet Network Information Center.
3.
Registrar shall not make any constraint to organizations, individuals
who register and use domain name dot VN.
4.
Registrars are not allowed to register for speculating domain names of
dot VN, or denied legal registration request Registrants in any way in
order to appropriating their idea of domain name.
CHAPTER II
REGISTRAR OF DOMAIN NAME DOT VN
Article
5:
Criteria for accrediting Registrar.
The organizations who can meet following requirements shall be
considered to be accredited as Registrar by Vietnam Internet Network
Information Center.:
1. Legal competence:
-
To have legal person operating in fields of Internet, Information
technology, and telecommunication.
-
To abide with laws in doing business (not to do businesses that are
banned by law, not to carry out actions that oppose to the State of
The Socialist Republic of Vietnam, security, economy, social order
and safety or violate Vietnam’s habits and customs).
2. Technical competence:
a. To
have competence in infrastructure to execute connections to network of
VNNIC.
b. To
have security technologies and solutions that can work stably and with
continuous backup.
c. To
have capability of managing and using DNS server, to have technical
staff that can meet requirements of supporting DSN declaration to
ensure safe and continuous operation of domain names they manage.
d. To
have capability of managing domain names data, backup and recovery of
data as requirements of VNNIC.
e. To
have capability of upgrading service network as required by VNNIC.
3. Bussiness competence:
-
To have at least 2 years of working experiences in providing
value-added services on the Internet (Web,
mail, hosting, domain, etc.)
-
To have feasible plan of developing domain name dot VN including:
-
Service of deploying and developing the domain name dot VN;
-
Markets for deploying, distribution system;
-
Plan of promoting, deploying, long-term and stable capability of
providing services.
-
Internal deploying process; commitment form of agreement on service
when providing to customers.
-
Commitment and analysis of the expected number of domain name dot VN.
-
Fund for developing the domain name dot VN.
-
Business staff which can deploy service of domain name dot VN.
-
To have distribution system of value-added services in the country or
in foreign countries.
-
To have minimum legal capital of 500 million dongs.
The assessment is implemented as stated in Appendix 1 of this
Regulation.
Article 6:
Criteria for assessing operation of
Registrars
1.
Criteria applied in assessing Registrar’s domain name development.
Assessment of operation of Registrar is carried out once per 6 months
and
for those whose contract of Internet domain name dot VN development is
still valid; Criteria for assessing include:
-
Criteria for assessing
operational work between
VNNIC and Registrar.
-
Criteria for assessing
the process of deploying service of domain names of Registrar.
-
Criteria for assessing
operation in service market of
Registrar.
-
Criteria for assessing
effectiveness in developing domain names of
Registrar.
-
Criteria for assessing
degree of bleach of
Registrar
in developing domain names.
2.
Content, method and objectives of assessment
-
Content of assessment: as in Appendix 2 of this Regulation.
-
Method of assessment: Marking
method with scale of
100.
-
Objectives of assessment:
-
For Registrars who gain
less than
55
points:
+ To
re-consider competence as a Registrar of domain name dot VN.
+ To require analyzing
successive
contents
of developing domain name dot VN.
+ To require committing
on the number of domain names that can be developed.
-
For Registrars who gain from 75 to 100 points:
To carry out preferential policies of supporting developing domain name
dot VN, considering:
+
increases in commission rate of developing and maintaining domain
names.
+
bonuses
+
other preference.
Article
7.
Application document of
Registrar
Application document of Registrar is included:
1.
Application
letter
of Registrar
which has been signed and sealed by legal representative of the
organization wanting to register. The application must include:
a.
Name of the organization that wants to register.
b.
Address of head quarter of the organization.
c.
Businesses;
d.
Commitment to meet Criteria of Registrar as regulations of
Article 5
of this Regulation;
e. Commitment to abide with applicable regulations of laws
on management and
use of the domain name dot VN;
2.
Notified copy of
Business Registration Certificate or Decision of establishment.
3.
Business project of developing the domain name dot VN
(along with all dossiers to prove relevant competence as requirements
of accrediting Registrars.).
Article 8:
Process of Registration
1.
Any organization that can meet requirements in Article 5
of this Regulation and has a desire to become a Registrar shall
prepare and submit sufficient dossiers as stated in
Article 7
of this Regulation to Vietnam Internet Network Information Center, and
has take all liability for accuracy and truthfulness of the information
in the dossier.
2. In
case that the information in the dossier is unclear or insufficient,
Vietnam Internet Network Information Center shall inform
once in written to ask the organization to supplement documents to
prove
Registrar’s
competence to meet the requirements.
3.
Within 10
working
days
after receiving,
Vietnam Internet Network Infornation Center shall
review their documents and announce to accept or reject the documents
in written. If rejecting, VNNIC shall state the reasons.
4. If
the application documents of the organization is accepted, within 10
working days since the announcement of accepting is made, VNNIC
shall inspect in site or interview through the telephone or via other
means of communication (in special case) to test human force and
infrastructure capability.
5.
Within 5 working days after inspecting
in site or interviewing through the telephone, VNNIC
shall make final announcement in written. If rejecting,
VNNIC
shall state the reasons.
6. If
accepting the Registrar,
VNNIC shall send four originals of Contract of accrediting Registrar to
the organization within 5 successive working days. The organization
signs on the contracts and sends them back to VNNIC. After
VNNIC
has signed the contracts, the organization shall be accredited as
official Registrar of domain name dot VN of VNNIC and is allowed to
provide service of registering the domain name dot VN.
CHAPTER III
RIGHTS
AND
OBLIGATIONS OF
VNNIC
Article 9:
Rights
1.
To manage, supervise, promote and support the use of domain name dot
VN.
2.
To select and sign Contract of Internet domain name dot VN development
with legal person depending on the demand and balance in developing
Registrar system.
3. To
examine and supervise providing services of Registrar and ask Registrar
to abide with applicable policies and regulations on the domain name
dot VN in the effective term of the contract.
4. To
keep and protect domain names related to organizations of the Party,
governmental organizations and domain names serving the national
management of Internet resources as regulations of current laws.
5. To
ask Register to carry out procedures, regulations and process of
registering domain names, to disseminating relevant regulations of the
State to Registrants of the domain name dot VN.
6.
To temporarily stop accepting registration request (to lock online
registering accounts of Registrars) if Registrars fail to follow
procedures of operational work related to domain names (for example
they do not provide sufficient registration documents, or the
registration documents do not comply with the regulated form, etc.) or
if Registrar fail to show technical competence.
7. To
suspend and withdraw the domain name dot VN under following
circumstances:
a. To
withdraw domain names that exceed the valid period while the fees have
not been paid yet for any reason.
b. To
withdraw domain names that violate names of organizations of Party and
the State as regulations of Law on Information Technology, or that
violate national customs, culture and security.
c.
To suspend or withdraw domain names as required by governmental
competent authorities
8.
To ask Registrars to terminate the Contract of Internet domain name dot
VN development if:
a.
Registrars violate current regulations on management and use of domain
names, and are penalized by Governmental authorities, or if they use
their rights to purchase, sell, speculate or appropriate in domain
names of dot VN.
b.
Registrars fail to show competence of operating in 02 continuous terms
of assessing operation of Registrar (gaining less than 55 points) or
breach the operational work of domain names of dot VN for many times.
Article 10:
Obligations.
1. To
direct Registrar:
a.
Basic knowledge and practice to introduce services of registering
domain names to Registrars.
b.
Legislative documents and rules relating to registration, management
and use of domain name dot VN.
c.
Operating process between VNNIC and Registrar regulated in Chapter V of
this regulation is announced on the website of VNNIC:
http://www.vnnic.vn.
d. To
verify, allocate, settle complaints relating to registration and
maintenance of domain names for Registrants through Registrar.
e. To
pay deposit into account of VNNIC.
2. To
provide technical solutions to connecting to communication port of
VNNIC to carry out operational work of online registration.
3. To
announce and support Registrars in solving problems relating to
provision of domain name dot VN.
4. To
enter domain names dot VN that Registrars register through the internet
into the Whois database; to deduct expenses and announce the allocation
within 2 working hours in case the domain names are entered in the
official working hours, and within the first 2 hours of the successive
working days for the domain names that are entered out of the official
working hours, in off-days or in holidays.
5. To
withdraw and announce the reasons of withdrawing to Registrar domain
names that breach the regulations
6. To
accept and solve valid requests of Registrar taken through the Internet
in maintaining and changing information, returning domain names,
transferring domain names Registrars.
7.
Not to directly carry out operational works relating to domain names,
such as collecting fees for maintaining and changing information, etc.
of domain names that are developed and maintained by Registrars.
8. To
pay commission for Registrars base on the number of domain names that
are developed and maintained.
9. To
announce immediately in written to Registrars when there are changes of
fees, charges and policies to Registrar, policies of domain names which
can have negative effects on contract implementation. In case of such
changes, VNNIC shall adjust commission rate through negotiations with
Registrar on the principles of compliance with applicable regulations
when he deems necessary.
CHAPTER IV
RIGHTS AND OBLIGATIONS OF REGISTRAR
Article 11:
Rights
1. To
get commission base on the number of domain names that are developed,
maintained and changed the technical specification legally.
2. To
be connected to communication port system of VNNIC to carry out
operational works related the domain name dot VN.
3. To
join training courses of Internet resources, regulations on management
of domain names and procedures of registering domain names provided by
VNNIC.
4. To
be entitled to join community activities held by VNNIC.
5. To
ask VNNIC to provide basic information and requirements relating to
providing services.
6. To
be entitled to use name and logo of VNNIC on the signs and means of
advertising and marketing of Registrar.
7. To
be entitled to develop new value-added services relating to the domain
name dot VN that is deployed by VNNIC.
Article 12:
Obligations
1. To
abide all the regulations of the State on the Internet, the national
Internet resources.
2. To
assure criteria of Registrars during providing services.
3. To
pay deposit into the account of VNNIC. During the process of supplying
services, this deposit shall be deducted to a limit which is not less
than the fee for registering an available domain name for the first
year. In case the deposit has reached the limit, the online
registration account of Registrars shall be locked automatically.
4. To
configure the domain name server to meet the management demands of
VNNIC.
5. To
ensure the safety, confidentiality for the system of domain name server
that is under the management of Registrars.
6. To
establish technical conditions for the connection with the
communication ports of VNNIC to carry out operational works related
with the domain name dot VN.
7. To
conform the regulations of carrying out operational work issued by
VNNIC and submit to VNNIC all documents that are related with
registration of domain name dot VN of the Registrants when required.
8. To
use systems and access accounts for connection to VNNIC with proper
purposes, without any negative effects on the safety and security,
capacity of the system of VNNIC.
9. To
have no rights of using the name of VNNIC to carry out any actions that
have negative effects on the reputation VNNIC or that violate the
regulations of the State on the domain name dot VN, and to take all
liability for the maintenance, operation of the domain name dot VN for
the Registrars.
10. Take
responsibility of receiving and assessing the accuracy, legality of
documents of registrants, maintenance, changes in information, changes
in Registrars and usage of online registering tools of VNNIC to update
the registration, changes of Registrant’s information among Registrars
in the regulated time in the process of operational work between VNNIC
and Registrars, and such information shall be kept during the existence
of the domain name.
11. To
take all responsibility of settling administrative complaints of
Registrants in relation with registering and maintaining services of
domain names of Registrars.
12. To
pay all expenses and take all responsibility for faults caused by
Registrars for Registrants which lead to the losses, withdrawal,
suspension of the domain names, which is included but not limited to
failing to pay the expenses of domain names maintenance to VNNIC in
time, asking VNNIC to suspense, withdraw or update registration
information that are not relevant with the legal requirements of
Registrants.
13. To
receive requirements of changing the domain names of the Registrants
and updating such changes in the database then to announce to VNNIC
including the Configuration of the server DNS so that VNNIC could
access the data of zone transfer of the domain name dot VN that are
stated in the server DNS of Registrar.
14. To
complete and keep the original documents relating the work of
registering and changing domain name Registrars that are living and
working in Vietnam, to update on time changed information (if
necessary) for VNNIC and such documents are handed over to VNNIC as
required.
15. Take
all responsibility of disseminating, updating the updated information
on the regulations, policies on the Internet resources (that are
announced by VNNIC to Registrars) to Registrants under the management
and maintenance of Registrar.
16. To
carry out in time all works regulated in the process of operation
between VNNIC and Registrars, to be under inspection and control of
VNNIC relating with the standards and duties of Registrar.
17. To
participate fully shift transferred meetings and professional meetings
required by VNNIC.
CHAPTER V
PROCESS OF OPERATIONAL WORK OF THE DOMAIN NAME DOT VN
Article 13:
Registration, changes of information, return of domain name
1.
Registration procedures:
Party B guide the registrant to fully fill in the application form and
submit registration dossier as follows:
a)
For Vietnamese and foreign agencies and organizations operating
lawfully in Vietnam, such a dossier comprises of a registration form
provided by VNNIC and to be signed and sealed by its legal
representative.
b)
For Vietnamese individuals and foreigners living and working in
Vietnam, such a dossier comprises of:
-
A declaration for domain name registration, signed by the registrant,
made according to the form set by VNNIC.
-
The copy of identity card or household registration book, for a
Vietnamese individual; the passport and permanent residence card or
temporary residence certificate or card issued by a competent State
agency and is still in valid period, for a foreigner.
c)
For foreign people and organizations, who are not living and working in
Vietnam: Registrar shall complete documents of registration on behalf
of Registrants and bear responsibility for the truthfulness and
accuracy of information provided to VNNIC.
2.
Procedures of changing contact details and technical specifications of
domain names:
a.
For foreign people and organizations, who are not living and working in
Vietnam: Registrars shall direct Registrants to register changing and
saving documents of changes to contact details and technical
specifications, update changed information and submit enough fees for
changing technical specifications to VNNIC. VNNIC shall update the
information after receiving legal requests from Registrar.
b.
For Vietnamese organizations and foreign organizations which are
legally operating in Vietnam, Vietnamese individuals and foreigners who
are living and working in Vietnam, Registrar shall ask Registrants to
complete the documents and collect fees for changes of technical
specifications. Registrar shall verify the documents and update
information and fees for changes as regulated to VNNIC. The documents
include:
-
For organizations: Application form with signature and seal of
competent person.
-
For individuals: application form in regulated sample, which is signed
by Registrant himself, copy of Personal documents of the register
himself.
3. Procedures of returning domain names:
a.
For foreign people and organizations that are not living and working in
VIetnam: Registrar shall be responsible for the verification of the
Registrants and domain names that are returned, and then on behalf of
the Registrants send official document to VNNIC for returning domain
names. VNNIC shall withdraw the domain name base on the official
document of request of Registrar.
b.
For domestic individuals and organizations, foreign people and
organization that are living and working legally in Vietnam: Registrar
shall direct them to complete application document for returning domain
names with signature of competent person (for companies or
organizations) or copy of Personal Identity (for individuals) submitted
to Registrar. Registrar shall collect the requests and then send them
in written form to VNNIC along with Application for returning domain
names of Registrants; VNNIC shall examine and withdraw the domain name
on the system as requirements of Registrar.
c. Or
not to continue paying fees for maintenance of the domain name.
Article 14:
Accept and submit a domain name registration dossier
1.
Accepting registration documents from Registrar.
a.
Registrar shall accept documents of
Registrants and send Application of registration to VNNIC through the
Internet both in and out of official working hours. After that, the
domain name shall be updated immediately into list of registered domain
names.
b.
Acceptance of application documents of domain names that have been
withdrew shall commerce since the time the domain name to be deleted
from the database of VNNIC. The time of withdrawal of overdue domain
names is regulated by VNNIC relevant to specific stages and is
announced on the website. Registrar shall be informed in advance in
case of any change.
2.
Acceptance of domain name information and technical specifications from
Registrar
a.
For requests of changing technical specifications: after accepting
requests of changing technical specifications and deducting fees from
Registrar, VNNIC shall update any change on the system within 24 hours
since the time of receiving requests.
b.
For requests of changing contact details, fax, telephone, email, etc.
of Registrants: after receiving requests of Registrants, Registrar
shall update the information in their database, and at the same time
send the information to VNNIC (in case that Registrants are individuals
and organizations who are living and working in Vietnam).
3.
Submission of documents: Registrar shall submit original documents of
Registrants who are living and working in Vietnam to VNNIC as specified
by VNNIC.
Article 15:
Collecting fees and charges.
1.
Registrar manages the payment of Registrants, informs Registrants of
paying fees one month prior to the due time of the domain name, and is
the only address for payment of VNNIC for domain names that are
registered and maintained through the Registrar.
2.
Fees and charges for operational work with fee deduction for domain
name dot VN sent by Registrar to VNNIC through the internet shall not
be returned under any circumstance.
CHAPTER VI
COMMISSION AND PAYMENT
Article 16:
Commission:
1.
Commission paid to Registrar is agreed in Contract of Internet domain
name dot VN development and is adjusted to fit with each stage and the
number of domain names developed.
2. Base
for calculating commission:
a.
Commission rate (VAT included)
b.
Registration fees
c.
Renewal fees
d.
Fees for changing technical specifications.
3.
Receipt of payment:
a.
VNNIC shall issue only receipt of total payment for all domain names
developed, maintained and changed technical specifications through
Registrar after cross-check between VNNIC and Registrar.
b.
Commission shall only be paid after the Registrar and VNNIC have
performed cross-check with confirmation from the two parties and VNNIC
has received legal financial invoices.
c.
From Registrar.
Article 17:
Confirmation of commission payment:
1.
In the last week of the payment term, Registrar shall summarize and
send list of domain names that are developed, maintained and changed
the technical specifications during the term to VNNIC for cross-check.
Results of cross-check shall be completed before the 5th day of the
successive month. Term of payment shall be agreed by the parties as 3
months, 6 months or 12 months.
2.
Within first 10 working days after the limit of payment, VNNIC and
Registrar shall compare and verify commission.
3.
Within the next 10 working days, commission shall be paid.
CHAPTER VII
CHANGING DOMAIN NAME REGISTRAR
Article 18.
Principles
1.
Only domain name Registrants can change Registrars.
2.
Registrar has no rights to prevent requests of changing Registrar of
Registrants without any due reason.
3.
Registrar shall show agreement in written with Registrants when
accepting requests of changing Registrar of Registrants.
4.
It is not allowed to change Registrar for following domain names:
a.
Domain names that are under dispute, bleaches or in the process of
settlement of dispute or bleaches.
b.
Domain names that are being suspended.
c.
Domain names that are changed without agreement of old
Registrar.
Article 19.
Process of changing Registrar
1.
When accepting requests of changing Registrar of Registrants, Registrar
shall hand in application form of changing Registrar with agreement of
old Registrar to VNNIC along with details of changing domain name.
2.
After receiving legal application form of changing Registrar and
details of changing domain name, VNNIC shall update the amended
information for the domain name. The new Registrar shall do all
subsequent tasks of fees and charges of changing and maintaining.
Article 20.
Changing Registrar due to termination of the Contract
1. In
case of termination of contract of developing and maintaining the
domain name dot VN, within 30 days prior to the time of contract
termination, Registrar shall be responsible for:
a.
Informing to all Registrants of domain name dot VN whose maintenance is
done through them that Registrar shall terminate contract with VNNIC
and ask Registrants to select and change to a new Registrar for
maintaining the domain name, or the domain name shall be automatically
closed when due.
-
If Registrants want to change to a new Registrar for maintenance,
Registrar who terminates the Contract shall support and direct them to
change to a new Registrar as regulated in Article 19 of this
Regulation.
-
If Registrants do not change Registrar, Registrar who terminates the
Contract shall inform them of termination of the domain name when due.
-
All announcement of Registrar to each Registrant shall be submitted to
VNNIC.
b.
Registrar shall be responsible for checking and solving all problems
related to the domain name dot VN they manage until the domain names
are changed to another Registrar for maintenance or the domain name has
come due.
2. If
Registrar do not carry out all above-mentioned responsibilities within
30 days after termination of contract of domain name dot VN
development, the rest of deposits and commission of Registrar to the
time of termination shall be held for maintaining the domain name and
settling derived problems to Registrants.
CHAPTER
VIII
REGULATIONS ON ORGANIZATION AND COOPERATION OF FUNCTIONAL
UNITS OF VNNIC FOR OPERATION OF REGISTRARS
Article 21:
Principles of work assignment among units belonging to VNNIC in
deploying operation of Registrars
1.
Economic and statistic department (KTTK):
a. To
manage and lead the development of Registrar system, development policies,
plans
and solutions
to deploy, etc.
b. To
lead the verification of new Registrars, assess operation of
Registrars.
c. To
lead and cooperate with functional units to organize the implementation
of training activities, disseminating development policies, new plans
and processes
to Registrars.
d. To
lead in
shift transferring among Registrars.
e. To
announce and hold meetings to disseminating mass professional
deployment on the whole Registrar system.
f.
To lead in settling issues of legality, responsibilities and duties in
contract of domain name dot VN
development.
g. To
support functional units of VNNIC in cooperating with Registrars.
2.
Department of internet resources management (QLTN).
a. To
lead in building, managing and carrying out operational work in
allocating and maintaining the domain name dot VN, registering domain
name, activating and updating domain name database, changing contact
details, changing technical specifications,
changing
Registrars,
submitting
original documents between VNNIC and Registrars.
b. To
manage and support Registrars in using account for registering domain
name online.
c. To
lead in settling feedbacks, problems in operational work related with
registering and managing the domain name dot VN.
d. To
lead in disseminating professional process of registering and managing
domain names to dot VN Registrars.
e. To
cooperate in assessing technical competence in verification of new
Registrars.
f.
To support functional units of VNNIC in cooperating with Registrars.
3.
Financial and accounting department (KTTC).
a. To
lead in building, managing and implementing operational works: the
process of paying deposit, cross-check and payment of commission.
b. To
settle feedbacks, problems in operational works relating to paying
deposit, cross-check
of fees and financial receipts.
c. To
lead in disseminating professional process of fees, payment, management
of
payment
to
domain name dot VN Registrars.
d. To
support functional units of VNNIC in cooperating with Registrars.
4. Administrative
technical
department (KTĐH).
a. To
settle issues of infrastructure, deployment of new technology in
operation of Registrars.
b. To
lead in
guidance
and technical support to Registrars in issues related with the domain
name dot VN.
c. To
lead in assessing technical competence in verification of new
Registrars and in assessing technical standards of available
Registrars.
d. To
support functional units of VNNIC in cooperating with Registrars.
5.
Applied informatics Department (THUD).
a. To
support Registrars in connecting to communication port of VNNIC to
carry out operational work relating to the domain name dot VN.
b. To
direct and support technically
Registrars
in issues of registering to change the doomain name of dot VN online.
c. To
cooperate in assessing technical competence in verification of new
Registrars.
d. To
support functional units of VNNIC in cooperating with Registrars.
6.
Stations DNS2, DNS3:
a. To
cooperate with professional management departments according to their
functions to hold and carry out contents
of operation of Registrars in management areas.
b. To
reflect truthfully and timely feedbacks of Registrars, organizations
and communities relating to developing and maintaining the domain name
dot VN to functional departments.
c. To
support functional units of VNNIC in cooperating with Registrars.
Article 22:
Verification of Registrars.
1. To
establish
registrar
verification team.
a.
Verification team is established base on criteria for
accrediting
Registrars in Article 5 to verify application documents of Registrars.
The verification team include specialists in economy, legality and
technique representing for Economic and statistic department,
Department of internet resources management, administrative technical
department, applied informatics department (Stations DNS2, DNS3 for
organizations operating in the South, the Central and the Central
Highland who
desire
to become Registrars.).
b.
Registrar verification team has following responsibilities:
-
Receiving, managing and verifying application documents of Registrars.
-
Assessing and summarizing documents of Registrar verification and send
Registrar verification results to financial
and accounting department to carry out successive procedures as stated
in Article 8 of this
Regulation.
2.
Verification of application documents.
a.
Verification of documents:
After Registrar’s documents have been sent to verification team,
relevant units in verification team shall be responsible for verifying
contents
as follows:
-
Financial and accounting Department lead and cooperate with units to
verify the whole economic, financial and legal contents of the
documents.
-
Administrtive department shall cooperate with Department of internet
resources management and applied informatics department to verify
technical and technological contents.
Total time for completion is 10 working days counting from the date of
receiving documents;
the
responsible units in verification team shall
send the
results to economic and statistic department; VNNIC shall make
announcement in written to registering organizations base on the
results by verification team whether their documents are accepted in
terms of materials. If the documents are accepted, verification team
shall implement the in site practical competence verification at the
registering organizations.
b.
Verification of practical competence.
If the document of applying organizations is accepted, verification
team
shall
verify
competence of technical human resources and infrastructure
investigation at the organization (or interview directly at VNNIC or
through the telephone) within 10 days.
c.
Accreditation
of Registrar.
In case the organization can ensure all contents of practical
investigation by verification team, the economic and statistic
department shall submit to Leaders of the Center to issue agreement
document to
accredit
the organization as a Registrar.
3.
Professions traning for new Registrars.
After 7 working days since the date of signing contract, VNNIC shall
train the organiztion that is officially
accredited
as a new Registrar the relevant professions in registration and
allocation of domain names.
Article 23:
Assessment of operation of Registrars.
1. At
the end of June and December of every year, VNNIC shall send
announcement in written to ask Registrars to assess the development
according to criteria for assessing operation of Registrars and plans
for the next 6 months, and send report to VNNIC.
2.
The economic and statistical department shall lead in summarizing the
reports on operation of Registrar, and give solutions to development of
domain names through system of Registrars.
3.
Deparment of internet resources management, financial and accounting
department, Administrtive department, applied infomatics department,
Stations DNS2 and DNS3 shall be responsible for supporting and
cooperrating with Economic and statistical department in assessing and
sumarizing reports on operation of Registrar system.
Article 24:
Shift transferring and professional meetings with Registrars.
1.
The economic and statistical department lead in shift transferring and
professional meetings with Registrars once a quarter (except
for
sudden cases) in the first week of successive quarter.
2.
Contents
a.
Preparing contents:
-
In the second week of the last month in Quarter I, Economic and
statistical department shall cooperate with functional units to agree
on the contents of shift transferring with Registrars.
-
Base on the contents of shift
transfrring, departments and stations in the Center shall prepare
contents and send to economic and statistical department for
summarizing and unifying in the successive week..
b.
Sending announcement to Registrars.
-
After the contents of shift transferring have been agreed on, VNNIC
shall send announcement of shift transferring (with contents
of shift transferring
attached) to Registrars and determine
the
list of Registrars participating in.
c.
Shift transferring.
-
Departments, stations in the Center shall actively arrange personnel
to carry out shift transferring inaccordance with the agreed contents.
-
Shift transferring in the South and the Central Region shall be leaded
by Stations DNS2 and DNS3 with participation of relevant functional
departments through communication system.
d.
Summarizing
-
Summarization of the transferring shall be announced to Registrars and
be the base for settling existing issues and serve the successive
professional cooperation.
CHAPTER IX
CONDITIONS OF IMPLEMENTATION
Article 25:
Implementaion.
1.
Functional departments and stations under Vietnam Internet Network
Information Center and Registrar shall be responsible for implementing
this Regulation.
2.
During implementation, Registrars shall report all issues that are
derived out of the contents of the Regulation to Economic and
statistical department – VNNIC for relevant amendments and
supplementations.
DIRECTOR
Nguyen Le Thuy
APPENDIX 1
CRITERIA FOR ACCREDITING
DOMAIN NAME DOT VN REGISTRARS
(Issued along with Decision No 25/QĐ-VNNIC dated March 5th 2007 by
Director of Vietnam Internet Network Inormation Center)
1.
Juridical competence:
|
SN |
Content |
Requirements |
|
1 |
To have legal person operating in fields of
Internet,
Information Technology and telecommunication:
-
Business License or Decision of establishment
-
Correct businesses. |
To ensure legality
|
|
2 |
To do business in compliance with laws |
|
SN |
Content |
Requirements |
|
1 |
-
To present detailed available network infrastructure of the unit,
connection solutions to VNNIC to meet requirements of using
programs of management and registration of domain names and
exchanging database of domain names and registrants, declaration of
domain name activation. |
-
To describe available infrastructure
- To show full competence to carry out connections to network of
VNNIC when deploying in practice (to show knowledge of network
technology) |
|
2 |
To present security solutions and technologies that are proposed to
be use when connecting to network of VNNIC. |
- The presented solutions must be feasible to show the ability in
settling actively issued derived in connecting to VNNIC network in
the future. |
|
3 |
To present available DSN system at the unit or methods to construct
a DSN server system, types of DSN records and methods of
configuring to establish a DSN system that can assure the
requirements of security.
|
-
To show knowledge and capability of management of DNS and of
self-establishing its own DNS system.
-
To present ways of configurating the server to transfer the data of
zone transfer of the domain name dot VN to domain name server
system of VNNIC and other ways of configurating as requirements of
VNNIC |
|
4 |
To state clearly the number and list of technicians working (full
time) at the unit who will work in registration, support and
declaration of domain names, along with their CVs which state
clearly their experiences in special works in field of Internet
Network and DSN, with copy of certificates (if any). |
-
To show that it has sufficient technical staff which is ready to
meet requirements of supporting about the declaration of DNS for
customers (minimum 02 experienced officials who know to declare DNS
and are capable of administering the DNS server) |
2. Technical competence
1.
Business competence:
(Requirements: minimum 70/100)
|
SN |
Content |
Scale |
|
1 |
To have at least 2 years of working experiences * |
Maximum 5 points; less than 3 years: to be deducted 2 points;
|
|
2 |
To have feasible solutions to developing service of registering the
domain name dot VN
(Services to deploy; market to deploy; promoting and deploying
plan; services deploying officials; estimated number of domain
names of dot VN developed) |
Maximum 30 points; if it does not have: not to be considered to
select.
|
|
3 |
To be providing value-added services on the Internet (Web,
mail, hosting…)* |
15 points; if it does not have: not to be considered to select |
|
4 |
To have circulating capital of >=500 million Vnd |
5
points, less than 500 million dongs: not mark |
|
5 |
To have distribution network in: Hanoi, Da Nang, HCMC and other
regions (Hai Phong, Quang Ninh, Hue, Khanh Hoa, Can Tho, Binh
Duong, Dong Nai) |
Hanoi: to be granted 3 points
Da Nang: to be granted 2 points
HCMC to be granted 3 points
01 place more in the remaining regions: to be granted 1 point
|
|
6 |
To have distribution network in foreign countries. |
If it has: to be granted 5 points; otherwise: not mark |
|
7 |
To have received an award for an Internet product or service.
|
To have one award: to be granted 3 points; 2 or more awards: 2
points; no award: not mark |
|
8 |
To be participating network of providing domain names (gTLD or
ccTLD that is different from dot VN) |
One type of domain name: to be granted 5 points; Both types: to be
granted 10 points; |
|
9 |
To have dealing points in urban zones, which is convenient for
Registrants to register |
To have one dealing point: 5 points, 02 or more dealing points: to
be granted 10 points; if it does not has: not mark |
|
|
Total |
|
Note: Criteria with (*) are compulsory requirements for any case;
Document shall be shut out if it lacks one of these requirements and
its owner shall not be accepted as Registrar.
APPENDIX 2
CRITERIA FOR ASSESSING OPERATION OF THE DOMAIN NAME DOT VN REGISTRAR
(Issued along with Decision No 25/QĐ-VNNIC dated March 3rd
3007 by Director of Vietnam Internet Network Information Center)
|
Sn |
Content |
Evaluation |
|
I |
Criteria for assessing process of operating between VNNIC and
Registrars |
|
|
1 |
Settling dispute of domain names |
Follow the process: to be granted 2 points; otherwise: zero.
|
|
2 |
Suspending and withdrawing domain names |
Follow the process: to be granted 2 points; otherwise: zero. |
|
3 |
Process of regular report and cross-check |
Follow the process: to be granted 4 points; otherwise: zero. |
|
4 |
Process of changing Registrars |
Follow the process: to be granted 4 points; otherwise: zero. |
|
5 |
Storage of date and updates of information |
Follow the process: to be granted 4 points; otherwise: zero |
|
6 |
Handing over original documents |
Follow the process: to be granted 4 points; otherwise: zero. |
|
II |
Criteria for assessing process of operational work between
Registrars and customers |
|
|
1 |
Domain names registration
-
Application form of registration as the samples.
-
Contract of providing service of domain name registration
-
Authorization letter (if necessary) |
Follow the process, sufficient procedures: to be granted 5 points;
otherwise: zero. |
|
2 |
Changing information, returning domain names
-
Statement of changing or returning domain names
-
Request with confirmation by Registrants.
-
Copy of personal documents (for individual Registrants)
-
Authorization letter (if necessary) |
Follow the process, sufficient procedures: to be granted 5 points;
otherwise: zero. |
|
3 |
Process of updating and storing information
-
Changed information must be updated into Registrar’s database and
sent to VNNIC |
Follow the process, sufficient procedures: to be granted 5 points;
otherwise: zero. |
|
4 |
Process of transferring among Registrars
-
Statement of changing domain names
-
Statement of changing Registrar with agreement of the old and new
Registrars |
Follow the process, sufficient procedures: to be granted 5 points;
otherwise: zero. |
|
5 |
Suspending domain names |
Follow the process, sufficient procedures: to be granted 3 points;
otherwise: zero. |
|
6 |
Withdrawing domain names |
Follow the process, sufficient procedures: to be granted 3 points;
otherwise: zero. |
|
7 |
Customer caring and supporting |
If available: to be granted 4 points; otherwise: zero |
|
III |
Criteria for assessing operation of developing domain names of
Registrars. |
|
|
1 |
Expansion of distribution channels:
-
According to operating area.
-
According to the number of resellers. |
If available: to be granted 5 points; lack or insufficiency in
content: zero (in case there is, evidence must be given)
|
|
2 |
Service Websites
relating to operating domain names:
-
To be able to search the domain name dot VN in Whois
-
To have regulations and forms directing registration of domain
names through Registrars
-
To have VNNIC logo Link to website of VNNIC |
If available: to be granted 5 points; lack or insufficiency in
content: zero (in case there is, evidence must be given) |
|
3 |
Deploying service related with the domain name:
-
To have new deploying services supplementing to service of domain
name business;
-
To diversify services of domain names. |
If available: to be granted 2 points; lack or insufficiency in
content: zero (in case there is, evidence must be given) |
|
4 |
Promoting and developing the market
-
To participate fairs and exhibition to proliferate and train about
the domain name dot VN
-
To proliferate in newspaper and on the internet.
-
To advertise on television
- Promotion programs for services of domain name dot VN |
Each form of advertisement available: to be granted 2 points,
maximum 8 points; otherwise: zero (in case there is, evidence must
be given) |
|
IV |
Criteria for assessing effectiveness of developing the domain name
|
|
|
1 |
Average rate of development of domain names in 6 months
|
>150% : to be granted 10 points;
>140% : to be granted 8 points;
>130% : to be granted 6 points;
>120% : to be granted 4 points;
>100% : to be granted 2 points |
|
2 |
Average rate of maintaining domain names in 6 months |
>150% : to be granted 10 points;
>140% : to be granted 8 points;
>130% : to be granted 6 points;
>120% : to be granted 4 points;
>100% : to be granted 2 points |
|
3 |
Ratio of the number of Registrar’s domain name over the total
number of domain names developed through Registrar system
|
>25% : to be granted 10 points,
>15% : to be granted 8 points;
>10% : to be granted 6 points;
>5% : to be granted 5 points;
>3% : to be granted 4 points;
>1% : to be granted 3 points;
>0% : to be granted 2 points; |
|
V |
Criteria for subtracting points for subsciber’s bleaches in
operational work of domain names. |
|
|
1 |
Contents of information in the application form of registration,
statement of changing domain names handled by the Registrar are
misleading, inaccurate |
From 1-3 sheets:
to be deducted
2 points
From 3-5 sheets:
to be deducted
5 points
Trên 5 sheets:
to be deducted 10 points |
|
2 |
The number of Registrant’s complaints in written due to faults of
Registrar during providing domain name services, or for Registrar
denies providing domain name dot VN services without due reasons.
|
From 1-3 times: to be deducted 5 points
From 3-5 times: to be deducted 10 points
Above 5 times:
to be deducted 15 points |
|
3 |
Registrar fails to pay fees for maintaining, or
fails to
pay fees in time to VNNIC after having collected
money from customers, which leads to customer’s
complaints
that the
domain name
has been
suspensed, withdrawed, or registered by another Registrant.
|
From 1-3 times: to be deducted 5 points
From 3-5 times: to be deducted 10 points
Above 5 times:
to be deducted 15 points |
|